Jim's Automotive Performance

  • 4.3 of 5 stars
7 reviews

17825 Ne 65th St, #C115, East Seattle, WA 98052, us

(425) 885-6609

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.4/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 07, 2000
I had a 1988 Ford EXP that I had taken to a few shops trying to get them to solve the problem of the car stalling at lights. Every place we took it too would get the car working for only a day or two. Jim's was the first place to fix it right. I have taken other cars in and they have found the problem the first time and fix it right the first time. Sometimes it hard to get a car in because their so busy, but it worth getting the car fixed right and done the first time. He is also very good at explaining to the non-car person what's wrong and what's needs to be done. It's nice to have a mechanic you can trust and feel good about getting your cars fixed.
Jan 08, 2002
We drive older cars - a 91 Honda and a 93 Suburban - and expect timely and competent service. Jim's automotive is always busy but handles emergency well - normally returns the car the same day. Since we like the economy of maximizing the miles from our vehicles, we expect somewhat higher maintenance costs. When we have problems the car gets fixed right the first time. Jim is straight talking, both to me the antique car restorer and to my wife the busy person who just wants her car to be reliable without all the details. Occasionally, I do some work myself and when I screw up, Jim makes whatever fix necessary, without comment and at reasonable cost. I have been driving over 40 years in most of the western states and find Jim's Automotive to be one of very few repair locations that I trust.
Jan 23, 2004
Jim is honest and tries to help you out. The place is very, very busy! This is where I'm going when I can't do it myself. I highly recommend it.
Dec 29, 2004
I took my Ford Taurus in with major problems, the head gasket was blown. After they had looked at it I was given an estimate. Then, through several phone calls where they were very patient and explained exactly what was wrong, we decided to replace the engine with a used one with a lot less mileage on it. Jim was able to complete the work on time and he kept to the original estimate that I had been given. I have had no problems, the car is running great, and have since taken it back for a brake job. I will be using them in the future for all my car repairs.
Nov 24, 2005
Jim is a great guy - very nice and spent time with me explaining the work they did. They worked hard to have my car ready for me very quickly. However, they missed a number of things during a routine check up that left me wondering how thourough a job they really do.
Nov 07, 2011
Jun 03, 2008
Our vehicle is a 1999 Honda CRV, 150,000 miles, maintained according to the book. I got tired of the Honda dealers trying to load extra maintenance items. The final straw was when their cost to do the manufacturers recommended maint was within $70 of the very high estimate to do their recommendationed maintenance. Plus, after a brake job at Honda, they told me the pan seal was leaking and it would cost $200 to replace. I questioned that and suggested it might be the drain plug. Their response, was, "Nope, it is the seal: we traced the leak". I checked Car Talk and AAA for recommended shops and interviewed a couple. I ended up using Jim's. He said he checks/tests the fluids to see if they actually need changing on a schedule other than the manufacturer's recommendations. His base est for the tune up was $300 less than Honda. I told him I had a slow oil leak, but gave no theories as to the source. It turned out to be the drain plug gasket: 25 cents vs. the $200 wanted by Honda. I'll go back to Jim's for the next maintenance.

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