Merchand Brothers

  • 4.4 of 5 stars
9 reviews

N Hartland Rd, White River Junction, VT 05001, us

(802) 295-6029

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.5/5
Their repair price is reasonable
3.9/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.2/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Jul 19, 2000
I moved to Boston ten years ago, and one of the worst things about it was losing access to a great repair shop owned by two really good guys. For a couple of years, I tried to time occasional trips to Vermont so I could get them to do any necessary work, but that got old after a while. Still, I would recommend them to anyone in the area. While I lived in Vermont, I must have recommended them the a dozen people, and every one of them became a satisfied, loyal customer.
Aug 17, 2001
We've been customers of the Merchand Bros. (pronounced "Broze") for over 20 year. They've sold a car for us and we've bought at least one from them. If you tell them what you want and they'll find it. No one calls Rob by his formal name of Robert. They're a couple of great guys, very honest, great mechanics, and as someone else said, true Vermonters. Incidentally, there were 3 Merchand Bros. at one time. Donny moved to Florida. Go figure.
Nov 07, 2011
Jan 08, 2003
They will tackle any problem, but know their limits & are honest about what can/can't be done. They explain things fully - to anyone who'll listen! Very willing to work with the customer & problem solve.
Sep 04, 2003
Rob & Larry are honest and sincere, yet good at what they do. They have been in business for over 20 years in a small town, so what more can I say?
Apr 15, 2005
I think of these two guys (brothers) as the real Car talk/repair guys!! They actually do the work:)
Mar 15, 2006
I needed my exhaust system replaced and looked around the Upper Valley for a place to have the work done before I had the Merchand Brothers recommended to me by a friend. They were thorough and honest and let me know exactly what I did and did not need done. It turned out that they were able to complete the work while retaining some of the original components of the exhaust system, saving me roughly $800 that the local Nissan dealer would have taken (according to their quote). These guys will take the time to explain things and make every effort to save you money - a rare find nowadays. I would recommend them to anyone!
Nov 07, 2011
May 13, 2011
I had a gasket leak in the exhaust, just ahead of the muffler. Other than that joint, the exhaust has NO RUST. He quoted me $500 to replace exhaust from cat back. I said no thank you and he CHARGED ME $20 just for putting on the lift for 45 seconds. My brother in law repaired the gasket for $35, including labor. ALSO, they charged my wife $55 for an inspection. Going rate in VT is $35.

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