Route 15 Shell

  • 4.6 of 5 stars
3 reviews

38 Jericho Rd., Essex, VT 05452, us

(802) 879-4172

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Keeps track of your cars repair history for you
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jan 31, 2002
Route 15 Shell is the kind of repair shop you hope you'll find. They've worked on four or five different vehicles for me over the past 8 years. They have always completed the repair correctly the first time. We've never had to take the vehicle back for a second pass. They always call with an very precise estimate of the cost of repair once they have had a chance to survey the problem. There has never been a surprise. My wife has exactly the same experience with them as I do they don't try to patronize or jerk her around. It's not inexpensive to have your vehicle repair by these guys but the price is commensurate with the workmanship and service.
Nov 07, 2011
Apr 09, 2002
We have been taking our cars to Dennis and Phil for the past five years, even though we moved 18 miles away from their shop. We have stayed with them because they are not only very competent and have excellent customer relations, but most importantly because we have found them to be very honest. For example, when the front windshield wipers on our Suburu stopped working, for our convenience and safety they immediately switched the wire from the rear wiper to make the front wipers work while we waited a day or two to get the new motor. When they went to put the new motor in, they discovered the old one did work after all, sent the new motor back to the parts store, and didn't charge us a penny for their work. (I know at least one mechanic who used to work on my car who would have charged for the new motor and left the old one in!)

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