Fletchers Auto Repair

  • 3.7 of 5 stars
1 reviews

837 Putney Road, Brattleboro, VT 05301, us

(802) 257-1610

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 09, 2011
We have been taking our cars to Fletchers for years and had always been happy. Over the last two years or so, my experience has gone down hill. Several repairs made me wonder why repairs kept needing to be done in the same areas of the car and weren't caught a few thousand miles before in the same location. I also went for an oil change and am pretty sure the oil was not changed (was still black when checked in their parking lot immediately after). I never confronted them, because we had always trusted them. I have decided to take my car elsewhere because of my experiences and because another garage was able to do quality work for $100's less than Fletchers. I wouldn't say to not take your vehicle to Fletchers, but be cautious and maybe get another opinion.

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