Springfield Motors

  • 4.2 of 5 stars
7 reviews

6536 Backlick Rd, Springfield, VA 22150, us

(703) 451-7272

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
3.6/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Nov 07, 2011
Nov 07, 2011
Aug 18, 1999
Eckhard is a Meister - licensed in Cologne, Germany - and SMI specializes in German machines. Work is a tad on the expensive side, but master mechanics don't come cheap, and SMI always beats the dealers. Eckhard is a Prussian and has that certain personal charm they're famous for -- he leaves you in no doubt what needs to be done for your Fahrzeug and does it. I recommend his shop for any German vehicle.
May 27, 2006
Eckhard Liptau and Freddie Moradi are MASTERS!! Springfield Motors is a Mercedes franchise (I believe), but they don't sell new cars--they fix cars. The work is done right the first time and on time. Springfield Motors is perhaps 10% less expensive than the traditional dealerships. They have taken the time to discuss needed repairs and have provided guidance on the purchase of other, used Mercedes. We've been going there for more than 10 years. If you have a Benz and want it fixed right, Springfield Motors is a price performer.
Nov 07, 2011
Nov 15, 2010
Freddie was prompt, courteous and very knowledgeable about the foibles of my 2005 VW Passat. They investigated the suspension after it was sideswiped on the street and confirmed no damage to the suspension, but did suggest new CV boots. Instead of replacing and reaching the CV joints, they had a full set of axles with new CV joints for only about $100 more. It was a very good deal. When the bill came in a bit over what he quoted be on the phone, there was already a handwritten discount on it when I arrived to make it match the price he quoted earlier.
Jul 08, 2011
Freddie rocks! Their prices are fair and they do work quickly and correctly the first time.

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