Rm Automotive

  • 4.9 of 5 stars
3 reviews

855 English Tavern Rd, #1, Rustburg, VA 24588, us

(434) 821-2534

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 22, 2004
I've dealt with these guys for years. I keep going back because I think they are very honest and competent. A few times they took a bit longer to fix something than they had predicted, but they did their best. They use NAPA parts which they warrenty. If something goes bad, they'll replace it for free within NAPA's guidelines. If it's within (I believe) 90 days, there is no labor charge either. I had brake rotors replaced, they messed up. I took the vehicle back, it was fixed for free. These guys stand behind their work. They are very ethical & can recommend a couple of solutions to a problem .. either just get it fixed for least $$$ or while we're in there ...it would be good to ... if you want. Not always happy with parts prices, but I think they use top quality parts. I would recommend them to anyone.
Mar 17, 2006
well trained and patient while answering questions .i had a problem with some napa parts and they cheerfully redid the work and stood by the warrantee.
Nov 07, 2011

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