Firestone Complete Auto Care

  • 2.9 of 5 stars
2 reviews

7303 Midlothian Tpke, Richmond, VA 23224, us

(804) 745-5991

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
2.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jun 25, 2000
After going to many other repair shops after the warranty ran out on my car and being disappointed 98% of the time, this place became my safe haven. They're higher than most places(depending on the repair), lower than the dealer, but they get the job done right the first time. And if they didn't, whenever I brought my car back, they would get somebody on it right away no matter how many cars are ahead of mine. I never go to the dealer unless its something only the dealer can fix or has a part for. In my many years of repair shop hopping, I have learned that the old saying rings true. You really do get what you pay for.
Nov 07, 2011

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