Vidler Automotive Incorporated

  • 4.8 of 5 stars
6 reviews

7109 Brook Rd, Richmond, VA 23227, us

(804) 266-9636

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
3.6/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 29, 1999
I took my car to Vidler's after my mom recommended him. Just recently, I had an air conditioning problem that caused a squealing noise when I turned on the air conditioning. Fearing the worst, my husband and I took the car to Vidlers. Thanks goodness he only charged us $25.00 to fix a belt. I dread to think what another mechanic would have charged us. Vidler will usually get the car finished in the same day. He also follows up by phone and letter a couple of days after to make sure everything is OK. My experience there has been so good that even my father-in- law has started using him.
Dec 11, 1999
My family has taken cars to Vidlers for over 15 years and have always been fairly and well treated.
Nov 07, 2011
Mar 23, 2005
Bo Vidler is a perfectionist who cares more about my car than he cares about me. This is good news: he nags (politely) about the things I neglect and alerts me to things I would have overlooked. When I brought the car in with a weird sound, he drove it himself and pinpointed the problem. I've recommended Vidler's to a friend who had been going to a good-old-boy shop on the other side of town. My friend says he is getting better care, faster, and for lower prices.
Oct 15, 2006
Bo Vidler works very hard to help his customers and answers all questions about your vehicle. It is a small shop but they work very efficiently...
Aug 10, 2010
Bo Vidler has been working on my car for almost 5 years, and he's always done a fantastic job. They're responsive, can usually fit you in on the same day, and have always treated me and my car as their highest priority. There's something nice about being greeted by name when you walk in the door, even when they haven't seen you in 6 months. Vidler Automotive is a stand-up operation, and more shops should strive to provide the same level of service that they provide.

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