Village Exxon

  • 4.7 of 5 stars
4 reviews

7100 Patterson Ave, Richmond, VA 23229, us

(804) 288-4065

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Dec 23, 1997
Does his best to save the customer money. Does NOT "throw parts" at the car untill it runs again....
Nov 07, 2011
Dec 12, 2006
I've had a Nissan pickup I've been taking to them for 5 years. They are the most RELIABLE and HONEST garage I've ever worked with... the kind of place where I'll take it in because I think it needs X repair, and they'll explain to me why it really needs Y repair (which is cheaper than X). I once had a problem with a sluggish engine and they did work on it; when the problem wasn't solved I took it back and one of their employees spent another 45 minutes getting it right--at no charge! They're the best shop I've dealt with in terms of letting customers know what needs to be repaired and why, explaining the science behind it in layman's terms. My only issue is they're so busy it's hard for them to squeeze you in, but I still feel they're worth the wait.

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