Paul's Auto Repair

  • 4.7 of 5 stars
5 reviews

7221 Little River Tpke, Mason, VA 22003, us

(703) 941-1198

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.2/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Dec 06, 2001
I really like these folks; they worked on my girlfriend's car and treated us both with cordiality, respect and good humor. The price on the clutch was fair, they identified some additional work needed to pass inspection, (but never pressured us to have the work done by them; just told us about it), and took it to a shop and got it inspected. If I stay in this area, my next car will likely be a VW, because I know a good place to get it serviced.
Nov 14, 2002
I have owned several air-cooled VW bugs and have taken the cars to more than one area shop over the years. Paul has a great team that does excellent work. They have always charged me less than they estimated, which is always a huge relief. I have complete confidence in this teams skill, honesty and economy.
Jun 08, 2004
Paul's has worked on (2) of my 25+ year old VW buses for various problems. They've always had reasonable prices, did the work quickly, and the one time I had problems they told me to just stop by and they'd take a look - and that's exactly what they did, stopping what they were doing so I wouldn't have to wait. They seem very trustworthy and honest and have told me about cheaper ways of fixing things, even though it would be less money for them. Highly recommended.
Aug 25, 2004
This shop is great. I highly recommend it for anyone who needs service work on a VW.
Aug 24, 2005
I have been going to Pauls for more than 20 years. They have worked on all my VW's and I have always been pleased with service. Great place, great people. Old-style service and atmosphere. You can't go wrong.

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