Valley Import Svc LLC

  • 4.9 of 5 stars
8 reviews

410 Mount Clinton Pike, Harrisonburg, VA 22802, us

(540) 433-6051

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Aug 02, 2000
  • N/A
I found these guys through this site, and they were everything I'd hoped to expect and more. It's a partnership of three guys working together, and though the car was towed there and I have yet to actually meet them they took the time to explain what happened even though it was not worth fixing. Exellent place, the best yet. Three cheers and kudos...
Nov 07, 2011
  • N/A
May 21, 2004
  • N/A
don't provide lowest cost alternatives
Dec 16, 2005
As a woman in her early 20s, I know I might be an easy target to take advantage of. But they treat me well - if it ain't broke or don't need to be fixed, they won't...and they won't charge me then either. If it's something I need to take elsewhere, they refer me to someone reasonably priced. Unless they actually do something, they won't charge me...Sometimes I think I take my poor Accord in too often, but I'm never made to feel stupid or incompetent.
Apr 18, 2006
I took my Civic in for a 30,000 mile check. Asked for an estimate of price. They said a comparable check for a Toyota would be $150.00 but the Civic would be less. I agreed to let them go to $150.00 if they found anything wrong, but call me if it was anything higher. They called me within a couple of hours to tell me the car was done. I asked the price. They said "22.95". Huh...I had an inspection done ($15.00), an oil change, and the recommended checks. They charge for labor and materials and that is what the total was. I have been very happy recommending these guys to all and my female friends have also appreciated that they are treated exactly the same as the male customers. This is a great service center.
Oct 24, 2006
This is the best car shop I've ever gone to. They worked on my '85 Tercel until the day it died, and they were honest with me that it was a terminal problem. As soon as my new Subaru is out of warranty, I'll be going back to them. Great guys!
Nov 07, 2011
Sep 20, 2009
Job was a head gasket.Price quoted was 35% lower then other reputable shops and 60% lower then dealer.Job was done in timeand to a great satisfaction.Price was $12.- BELOW the estimate and a lots of small but time consuming adjustments and cleanings was done. What is THE most important: "I USED THIS SSHOP BECAUSE IT WAS ADVISED BY YOU BOYS!" Love your show! All the best for both of you.Ted

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