Piedmont Tire & Auto

  • 4.6 of 5 stars
2 reviews

14202 Lee Hwy, Gainesville, VA 20155, us

(703) 753-6469

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.5/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
4.0/5
I would recommend this mechanic to others
4.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jul 27, 2009
Jul 20, 2012
  • fdmoore
They are honest, but also extremely busy so they don't always do everything complete. I had a new clutch installed on a Geo Prizm with 200K miles. When I drove it away it didn't act right so I took it back. They said it needed a new axle, which I believe because I had one replaced before and the symptoms were the same. But they replaced it at no charge b/c they missed it after doing the initial work. Yes, it was nice of them, but they didn't drive it after they installed the new clutch and it cost me another day without a car that should have been caught. But they apologized and set it straight, so they owned up to it. I trust them to be honest, but the busiest shops can often be so busy they forget some small things, but they don't try to sell you things you don't need.

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