Hevener's Tire & Automotive

  • 4.7 of 5 stars
5 reviews

11107 Iron Bridge Rd, Chester, VA 23831, us

(804) 768-0778

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Dec 10, 1998
Ray repaired the wildshield wiper motor on my 84 caprice. When the wiper broke again, he replaced the switch (which I had suggested was the problem in the first place). It stopped again. He then replaced the motor three times, each rebuilt from a parts store which shall remain nameless. Finally, he called Detroit. They recommended he get one from a junk yard. It worked. He did not charge me for the full day it took to do this. Bob Marshall
Mar 30, 2001
I have a 1987 Honda Civic CRX with alot of miles on it. When I moved to Richmond I needed a state inspection sticker as well as some other misc. routine maintenence. I went to them because they were close to my current home, I got a pleasant surprise, Honest, hard working people who truly care about your well being. They did the maintenece, Gave me a ride, picked me up, and took care of my one follow up visit exceptionally. I am about to go back for a brake job and a valve timing adjustment and will take all of my maintenence to them. Ray and Steve are great guys!!!
Nov 07, 2011
Sep 08, 2007
Hevener's has been the repair shop for my 1988 Subaru GL and my 1995 Chevrolet Caprice for the past 18 months. I have had at least two tow-ins during the perood, and they have put things right and gotten me safely back on the road. Their fees are fair, and they stand behind their work.
Jul 21, 2009
These guys are very honest. I went to them and asked for a specific procedure to be done. When they called me back, they informed me that the procedure didn't need to be done, and they didn't want to charge me for an unnecessary job. They have also recommended other honest folks to do jobs that they don't handle, like transmissions. I am grateful they are close to my home and that I found them.

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