Japanese Auto Care

  • 5.0 of 5 stars
2 reviews

4530 Washington Blvd, Arlington, VA 22201, us

(703) 841-1550

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 24, 2007
These folks are so honest! The first time I took my car to them was because oil was leaking from my vehicle which I'd purchased used. I was waiting for something big to be reported to me, but instead they told me that the last people who had done my oil change (Jiffy Lube) had put the filter in wrong. They have been this honest numerous times, letting me know when I can hold off on getting work done, etc. I trust them completely! And of course, more importantly, they are competent and know their stuff.
Aug 22, 2008
We were TOTALLY STRANDED in Washington DC because the master cylinder on my car decided to malfunction (at Arlington National Cemetery, just before my in-laws' interrment ceremony!) My beloved hometown mechanic (honest, cheap) diagnosed the problem by phone, and suggested Cartalk's website for a reliable repair shop. Which is when I found Japanese Auto Care, which, like my hometown guys, has been family run for 30 years, and was competent, and honest. They understood my predicament, and got me in the same day. They explained everything, and even showed me the communications from Honda about the parts I needed.The car was ready early, and the bill came in at under what they quoted me. When I left the shop, I got right on the road for an eight-hour trip back home with total confidence. I am writing this review to thank them for being so awesome! Thanks, guys!!

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