Firestone Complete Auto Care Store

  • 2.6 of 5 stars
1 reviews

728 S Main St, Smithfield, UT 84335, us

(435) 563-6922

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
4.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
2.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Dec 16, 2010
They told me I needed thousands of dollars in repairs and maintenance for my old car for years. I kept going back for oil changes and tires because they're in a convenient location and Firestone offers coupons. I'd just smile and ignore their advice. The final straw was after I bought tires this year. They checked the alignment and said they couldn't align the wheels because of loose lower ball joints (2) and bad struts (all four), which would cost $1200 to repair. They said it wouldn't pass a safety inspection. Well, I checked the ball joints myself, and they seemed tight. I took it to another mechanic, and he didn't find anything wrong with either the struts or ball joints. It passed inspection. I get oil changes elsewhere, now.

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