Expertec Automotive, Incorporated

  • 5.0 of 5 stars
1 reviews

1215 S Main St, Smithfield, UT 84335, us

(435) 563-2440

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 11, 2008
I had a '98 Honda Civic and I had the "airbag" light on my dash light up. I took the vehicle to the dealer (the local parts stores won't read codes if it has anything to do with safety items) and they told me I needed a new airbag and gave me a quote. I'd heard of these guys and took it in for a second quote. The owner came to me and told me that he didn't think that I needed an airbag, that what the likely problem was a coil that connects the airbag to the power source even when the wheel is turned. He said that the code reader would give the same codes. I told him to get the airbag anyway, as I was too cheap to pay for the extra labor to determine the cause. When the new airbag was installed the light was still there, confirming the owners suspicion. Not only did he then go on to diagnose the real problem, but worked with the part vendor to get the airbag that had been installed returned (the airbag cost $550 and cannot usually be returned once installed because of liability issues). So what would have cost me $700 plus somewhere else ended up costing about $85. He could have easily just kept the new airbag and charged me for the whole thing and pocketed a $550 part, but he did the right thing. This is one of many such stories of them being honest and treating me well.

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