Dwight Allen's Garage

  • 5.0 of 5 stars
2 reviews

7655 Bagby Ave, #I, Waco, TX 76643, us

(254) 666-5255

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 15, 1998
I first got to know Dwight when he operated an old fashioned "fillin' station" close to my home, doing mechanic work while also pumping gas, washing windows...things we used to take for granted before the U-pump-it age. I filled up my wife's car one morning at the self serve pump be- cause I was in a hurry...it was about half-of-a- quarter tank full. The night before, the tanker truck driver filled my pump's reservoir with DIESEL...unbeknowngst to Dwight or any of his crew & I was the first to use that pump that morning. My wife got about half way across town when the gasoline ran out & the diesel "hit the fan"...leaving my sweet thing stranded in mid- intersection (which is another story!) She called AAA-had her beloved IROC towed to another garage to be resuscitated. When they told me there was diesel in he gas tank, I was semi-livid. With a fruit jar of evidence & fire in my eyes, I steamed into Dwight's station. When he spied the jar of diesel, he opened up his cash drawer & asked, "How much did it cost you?" then counted out the cash. Only after i had my cash did he try to explain what had happened, that several folks had the same misadventure, & that he wished I let him fix it...well, I felt bad then & told him about the tow truck taking it to the nearest palace,etc. & tried to get him to take the money back & let me get my money back from Texaco but hesaid they had pulled the Pontius Pilate routine & wash their hands of the whole fiasco. I FORCED him to take half the cash back because I figured his margin wasn't that great & I wanted to do what I could to KEEP A GUY LIKE THAT IN BUSINESS. He's fixed all my auto problems since or found me someone that could. He seems to take great interest in unusual problems...things that take time & thought...those things most mechanics don't want to take time with. He also tries to keep costs down by a "lets just fix this, then see how it runs" rather than jerking out sensors or computer modules that costs a bundle but is quicker for him. He's got my business for the duration. PS: he also makes service calls...he calls them "road runs". He & his wife drag race & he readily admits she's the better driver.
Oct 11, 2002
When i first started doing business with Dwight, he had an old fashioned service station...not just a "fillin' station" as we call them in Texas. The Texaco supplier once filled a gasoline tank with diesel which i in turn filled my tank. Unfortunately, the tank was only about half empty which allowed me to get several miles away from the station before the car died. After having the vehicle towed to another repair shop and having it fixed, i told Dwight. He immediately opened the cash register & reimbursed me, adding he just wished i had called him first. From that time forward, i did. i gave him a "4" for fixin it the first time but his approach is "let me do this & see if it solves the problem" rather than replace "all that stuff" which will undoubtedly fix your problem but will cost as much as that new addition on your house.

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