Russell's Automotive

  • 5.0 of 5 stars
2 reviews

1200 West Ave, San Antonio, TX 78201, us

(210) 732-0776

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
May 08, 2005
The first time I went to them was not car related. My big headed lab dog, Khumbu, got his head stuck in a wrought iron gate. I was freaking out because he was whimpering. I got in my car to go buy bolt cutters, but came upon the corner car repair shop. I thought that maybe they have bolt cutters. I stopped, explained the situation, and they lent them to me. I brought them back after freeing my Khumbu and thanked them profusely for helping us out. A few months later I had to get my car ready for a trip to Arizona and wanted to get it ready. I went over, they changed the oil, did all the radiator stuff done, checked AC, tune-up, changed some belts, etc. All of this was done in less than 4 hours, even though I had not set up an appointment. The price for all of this was very cheap in comparison to other shops I called. Since then I've had my brakes changed by them, had O2 sensor replaced. They looked high and low for the cheapest one, since the Honda dealer was selling the part for $316. When they billed me for this job, it came out to less than the $316 they first quoted me. They are even looking around for a hubcap I lost when I had a flat after buying some tires from a major discount store, Sams. These guys are brothers, they're friendly, and explain everything. They even give me tips about what I should do if I should have a problem on the road.
May 08, 2005
The first time I went to them was not car related. My big headed lab dog, Khumbu, got his head stuck in a wrought iron gate. I was freaking out because he was whimpering. I got in my car to go buy bolt cutters, but came upon the corner car repair shop. I thought that maybe they have bolt cutters. I stopped, explained the situation, and they lent them to me. I brought them back after freeing my Khumbu and thanked them profusely for helping us out. A few months later I had to get my car ready for a trip to Arizona and wanted to get it ready. I went over, they changed the oil, did all the radiator stuff done, checked AC, tune-up, changed some belts, etc. All of this was done in less than 4 hours, even though I had not set up an appointment. The price for all of this was very cheap in comparison to other shops I called. Since then I've had my brakes changed by them, had O2 sensor replaced. They looked high and low for the cheapest one, since the Honda dealer was selling the part for $316. When they billed me for this job, it came out to less than the $316 they first quoted me. They are even looking around for a hubcap I lost when I had a flat after buying some tires from a major discount store, Sams. These guys are brothers, they're friendly, and explain everything. They even give me tips about what I should do if I should have a problem on the road.

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