Heller automotive

  • 5.0 of 5 stars
4 reviews

3104 S. Rigsbee Dr, Plano, TX 75074, us

(972) 423-3739

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Dec 06, 2002
Chip Heller is a natural mechanic who can fix almost anything. He has kept up my cars for 10 years and has always been straigt with me, even sometimes telling me he doesn't know for sure what a problem is but telling me what he's going to do to find out - without making me pay if it's not fair. This year he built a smoker out of an old air compressor and some miscellaneous parts, put it out back and almost every week someone cooks up something good to excellent. Last week it was venison mignon - a strip of venison wrapped around a slice of pineapple and a slice of jalapeno pepper, wrapped by a strip of bacon, and all marinated for several hours. Now I am probably a biased customer for sure, but because of not only good treatment but good food. We tell him he ought to start selling the food, and name his shop Heller's feedin' and fixin', or Heller's auto and grill...
May 10, 2012
Jun 01, 2004
my wife and my self have tried other repair shops in our area and have been treated bad and unfairly and charged for there mistakes. recently.my mother passed away and my father's car, 170,000 miles broke down. i recommended taking it heller's. the mechanic's tried several things to keep the car running, it was a mysterious problem, i am pretty good at repairs and could not find the problem either. the second time in aweek it broke down, they tried something else with no charge, did not work. they tried one more item, the fuel pump and explained that in spring down here, sometimes on a hot day with this many miles the pump acts up. they replaced the pump at adiscount, i know this because i have done a few that are in the gas tank. i recommend them to people who ask for a fair and honest repair shop. but not too many so i can still get our repairs done!!!!!!!!!! (just kidding)
Jun 01, 2004
my wife and my self have tried other repair shops in our area and have been treated bad and unfairly and charged for there mistakes. recently.my mother passed away and my father's car, 170,000 miles broke down. i recommended taking it heller's. the mechanic's tried several things to keep the car running, it was a mysterious problem, i am pretty good at repairs and could not find the problem either. the second time in aweek it broke down, they tried something else with no charge, did not work. they tried one more item, the fuel pump and explained that in spring down here, sometimes on a hot day with this many miles the pump acts up. they replaced the pump at adiscount, i know this because i have done a few that are in the gas tank. i recommend them to people who ask for a fair and honest repair shop. but not too many so i can still get our repairs done!!!!!!!!!! (just kidding)

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