Mc Collums Auto Center

  • 3.4 of 5 stars
5 reviews

901 E Parker Rd, Plano, TX 75074, us

(972) 423-8906

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 04, 1997
On several occassions, he has performed minor work with no charge. He never charges to just look at a problem. He always calls before doing a "tear down" or a repair that was not already discussed. The man has the integrity to sometimes say, "It ain't worth fixin!"
Nov 14, 2003
  • N/A
I have done business with McCollum's for over 20 years. I would echo the comments of the first reviewer. This isn't the cheapest Mechanic in town, but they're as honest as they come. He won't do work that isn't needed and approved. He will tell you when it isn't worth fixing. He's fixed many minor problems without charging a dime.
Jan 24, 2005
I send my wife, daughter (26), and mother (84) to him and tell them that you can trust him and his shop. I have done business with them for 20+ years and will keep going back.
Feb 22, 2005
I took my car to McCollum's pretty convinced that my master cylinder needed to be replaced -- which would be very expensive. After talking to the guy when I dropped it off, he thought it might be something else -- less expensive but still very pricey. Upon picking up the car though, the problem turned out to be something far less expensive than either I or the guy behind the counter thought. I'm a female. They could have just let me go on believing it was my master cylinder or some other expensive repair, but they were very honest with me and told me exactly what had been wrong and the repair cost was an excellent value. I love McCollum's!
Mar 10, 2012
  • robmm76
I took my truck in to have the a/c charged. They replaced the a/c hoses with plain hose and clamps and recharged the system. A week later it had leaked and no longer cooled. It took it back and they informed me that the wrong hoses had been used. They replaced the hoses with correct pressure hoses and recharged the system. They charged me for the hoses, the second recharge and full labor again. They refused to adjust for their mistake. I ended up paying double for the job. Needless to say, I haven't been back.

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