Tim's Auto Repair Incorporated

  • 3.8 of 5 stars
5 reviews

3304 Wiley Post Rd, Northeast, TX 75006, us

(972) 991-0035

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.8/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
May 21, 1997
On two occassions, my mechainc informed me of less han competent repairs that were performed previously on my car. He did not solicit a fix. He simply informed me of an observation made while performing repairs on an unrelated problem.
Jul 12, 2000
I located Tim's through the Car Talk database. I had been on vacation in Chicago and my alternator went out. I had it replaced while in Chicago. Four days later, when I was back in Dallas, the alternator went out again. Tim's did the work this time. He charged me $100 less than the place in Chicago and it has been several weeks - no signs of further trouble.
Oct 10, 2005
Originally became a customer when I called for pricing on replacing a clutch on an 89 Accord (~1998). They provided a great price/service and after that first visit, I have never felt the need to look for another mechanic. They always take the time to explain the repairs.
Mar 13, 2007
Tim's is the most competent and honest mechanic I've ever gone to. I won't go anywhere else for any make that he works on. The one time something was wrong (due to a mistake at a machine shop), Tim handled the situation with no extra expense to me, eating the cost of the required re-work.
Feb 08, 2012
  • teshaw3
I have gone to Tim's several times since 2007. Until this last episode, he has accurately diagnosed and resolved the problems my car has presented. My car has recently had an issue with overheating due to several reasons, most of which were addressed. First, they replaced the thermostat and flushed my radiator and put in new coolant. However, they did not flush the full system, including the heater core. I have a ten year old car. My car still was running much hotter than it should. I took it back. They replaced my radiator and put in another thermostat. They also replaced the cap on my coolant overflow bottle. Got the car, still had a car running hotter than it should. I finally took it to Addison Automotive. They were able to detect in an hour that there was some kind of blockage in my coolant system. They advised me to go back to Tim's and have him check it out as he had done all this other work and it was under warranty. Tim went over what he had done, but dismissed a blockage in the cooling system. He did a dye test to see if he could detect a leak in the engine. No leak showed up. I had told him that I could hear the coolant sloshing around under my dashboard and that this was something new this year. Also, my car heated up even more if I turned the heater on, or if I turned the temperature gage to hot. So, based on the info from Addison Automotive and my gut instinct, I took my car to Spenser's Automotive in Denton. The problem was that the sludge from my heater core had mucked up my water pump and had caused some blockage at the thermostat. Spenser flushed my coolant sytem (including my heater core), replaced the water pump and thermostat, and replaced any lost coolant. I took my car in at 8 am Monday morning and Spenser has diagnosed the problem, proposed the solution, and gave an estimate for repair by 2:15 p.m. that afternoon. That fixed the problem. Tim's Auto Repair proposed replacing my head gasket or putting in a new engine. I don't think that Tim is dishonest, but his pride prevented him from looking at my problem in an unbiased way, discovering the problem and implementing a solution. Sometimes we all miss something or make a mistake. I think that it should have been more important to see that all bases were covered. It shouldn't have been that hard. I cannot express the stress this has been for me. I am a woman and driving an reliable car is scary. It impacted my life in many ways. I won't be going back to him. Always trust your instincts.

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