Ross Exxon

  • 4.8 of 5 stars
2 reviews

2216 North St, Nacogdoches, TX 75961, us

(936) 564-3636

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Mar 05, 2000
when I moved to town 10 years ago I owned a 1987 Chevy Cavalier station wagon. It was not a car with a good reputation, but Bill and his mechanics kept it going for over 200,000 miles. On many an occasion I would suggest it might be time to get rid of the car and they would talk me out of it. the car ran well for the entire time I had it. When I reached 155,000 miles on my Dodge minivan they recommended I get rid of it because the valves were going on it. I listened to them because they had nothing to gain, since I could get a new car repaired at the dealership and they had given the opposite advise for the Chevy. I had already decided to buy a Honda Accord, but that was what they recommended. I take it there now that it is out of warranty. One other thing. On several occasions Bill has sent me somewhere else when he felt he could not do something. My wife's car has a turbo and Bill does not know them well, so he sent me to another mechanic who had a great deal of experience with turbos. He saved me a great deal of money, since the problem I thought was related to the turbo going bad, was not. These guys are competent and honest. They are also within walking distance of my office.
Apr 30, 2005
There is no public transportation in Nacogdoches. The office looks pretty awful, and there's no place to wait for your car, but you can walk a block down to the university or to various eating places. I've been going here for three cars, and I trust them.

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