Acura-honda Auto Repair

  • 5.0 of 5 stars
4 reviews

1820 Milam St, Houston, TX 77002, us

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jan 18, 1999
Whew, I was getting tired of "Agreeing Strongly" to everything. Rick is a good guy, and always looks for the simplest solution and presents options to you- and I always feel that the price is fair. I had an Acura with 200K miles on it, so it needed some repairs. When my air conditioner went out I was petrified that it was going to be expensive (compressor). I called him and described the problem, and he let me know over the phone that he imagined it was a relay- lots of relief. Often when I would leave my car, he would fix small things- once he fixed my long broken power antenna, once some rubber around the window- for free. I guess he figured he was already getting enough because the car was so old, and he knows I am loyal to him. He was recommended to me by a friend, and I have not gone to anyone else since.
Jan 30, 2005
When I decided to buy a jeep and get rid of the Acura, my only concern was that Rick wouldn't be the person working on my car anymore. It was actually a consideration as I really trust him and his work.
May 11, 2012
  • N/A
Mar 09, 2005
Rick and staff are great. He doesn't charge you for things you don't need. He tells you what you do need and prioritizes repairs, when needed. :-) As a woman, I feel good about working with Rick. The service that I get is respectful and efficient. Thanks to him and Honda, my car never breaks down on the Houston highways. That is a very good thing. If you have a Honda or Acura and live on I-10 between Katy and Town & Country, this is the only place to take your car for care!

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