Poutous Auto Repair

  • 4.3 of 5 stars
1 reviews

4601 Kelvin Dr, Houston, TX 77005, us

(713) 524-4444

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jul 01, 2009
Mechanics and front staff were very honest, knowledgeable, and treated me fairly. As a young woman, I often feel taken advantage of at repair shops. They did no such thing, giving me actual options regarding my vehicle, explaining what they were doing, and honestly estimating my costs. After my initial visit, they mailed me a survey on a pre-stamped, self- addressed postcard so that I could rate my experience along with a $10 coupon (without expiration) on any future repair work. I would recommend these guys to anyone, as I already have done.

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