Progressive Auto Repair

  • 4.9 of 5 stars
2 reviews

5131 Glenmont Dr, Houston, TX 77081, us

(713) 661-7053

Email: 

Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Javascript is required to view this map.

Add a review

Log in or Sign up to add a review

Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 01, 2009
Mark and Cynthia (the owners) are impeccably honest, thorough, and knowledgeable. Mark shows you exactly what needs repairing on the car so you fully understand what is wrong and why parts need fixing or replacement. Cynthia goes out of her way to drive my husband to work when he drops the car off in the morning. Even though we no longer live near their shop, we continue to take our cars to Progressive because we are so satisfied with their work. I recommend them without hesitation!
Aug 17, 2009
The owners of this shop are truly good people. They are a small shop so the only drawback I have found is depending on the problem you might have is that they may have to keep it more than one day. They do not have loaner cars themselves but have good relationships with rental car agencies to get you a good deal on a rental if you need one. They always give me an estimate before every repair and let me know if it needs immediate fixing or if I can wait to fix the repair. If they can't fix it because they don't have the tools are capabilities they will send it out for you or recommend a place they have done business with before. I never find time to wash my car so the owner will wash it for me if he has time that day. That to me is awesome.

Get the Car Talk Newsletter



Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute