Salah's Auto Repair

  • 5.0 of 5 stars
4 reviews

3707 Crossview Dr, Houston, TX 77063, us

(713) 977-5313

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Jun 25, 1997
Salah has seen to my car immediately every time I have taken it in. On three occasions he has refused to charge me a penny ! He has checked it over completely after a flood and lubed it everywhere for free. He spent one and a quarter hours checking it over before a trip to see if anything should be fixed, then insisted that NOTHING needed fixing and did not not charge me for the check, even when I pressed him to take something ! He is extremely courteous and pleasent and runs a clean well organised garage with modern effective equipment. He is truly a gift from God, I think myself very lucky. I speak only as a grateful cutomer, I do not have anything to gain from this. Lavinia. By the way, your show should be in Canada - speak to the CBC about it !!
Dec 26, 2001
Salah did not speak a word of English when he came to America. By very hard work and honesty, he has built a very good business. He always buys good equipment. He treats his employees with dignity. You can tell he cares about his family and the USA. His associate, Elias, is a much a gentleman as Salah. They are great corporate citizens of Houston. I have dealt with them for about 15 years. For me their work has been mostly on Lincoln Town Cars, but has also included a Ford Bronco, GMC Jimmy, Pontiac, and a Mercedes. There are times when you have to ASK Salah to take money. He will be unfair to himself. That does not make a $700 bill any easier when you need serious work, but it does help you believe that a $700 bill from Salah would have been $1000 anywhere else. In dozens of jobs, I cannot recall one where the work had to be redone or modified. Twice I have had cars towed over 100 miles to Salah, figuring the tow charge would be less than the risk of overcharge or incompetence somewhere else. I would like to say he DOES treat women differently, that he treats them with more patience and respect. But it would be untrue. I really believe NO ONE can treat people (regardless of gender) with more patience and respect than Salah treats everyone.
Jan 27, 2009
I have been going to Salah's for 15+ years. When my new car (s)were under warranty, I would ask Salah to diagnose before taking to Dealership. I totally trust Salah & Elias with my car. These guys are truly a blessing. They are honest, friendly, professional, courteous, dependable, reliable, 'have big hearts', and never make you feel they are out to get you. Their mechanics are courteous, and what I have noticed also, Salah & Elias must treat them well because you don't see a change over in their staff, always the same group of professional guys! You pay only for service provided and never have I felt I have been taken advantage of because I am a female and know absolutely nothing about cars, other than keep them maintained by a good mechanic. My children take their vehicles to Salah's as well, and now, I will refer my grandchildren so stick around guys! I also confer with Salah about a new car purchase - what should I buy. I just love these guys and highly recommend them if you want a good car doctor!
Sep 25, 2004
My 1995 Lincoln town car had a ghost in it! Kept turning lights on and off; playing with the idiot lights in the dash, and flicking the CHECK ENGINE light on, off, on, off... Salah took a whole day to trace the entire electrical system, looking for the spook!! No Avail! Salah was mystified! And because he did not find the culprit; he did not charge me. I came back another day. Salah continued to search for the WooWoo under the hood, but again; nothing! This went on for four days! Still no spook, no fried wires! Not once did Salah charge me, or act like he was annoyed, that I was taking his time! Well, here we are years later, I still go to Salah for every car need, and the spook goes with me too!

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