Overseas Service Auto Haus Inc

  • 4.9 of 5 stars
5 reviews

4210 Preston Rd, Frisco, TX 75034, us

(469) 252-8300

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Nov 11, 2005
My service tech, Richard, is always amiable, knowledgeable, and, dependable. He goes over/above what would be considered good service. He's known for his follow through and personal care. In my years of patronizing Overseas Motors their charges have always been much more than fair. In fact there have been times when services were complementary. I must also mention Adam, Overseas' owner, who is always available and knows his customers as well as their vehicles. I highly recommend Overseas Service Haus. Katherine Holzhauser
Nov 11, 2005
Tehy have fixed problems that even the 2 local dealerships have not been able to fix. They have facilities nicer than most dealerships also. Go to their weebsite and see their incredible store fronts at www.overseas1.com
Dec 26, 2006
I own 2 Audis ,an A4 which they have serviced very well and an A6 which they have had some problems with. They kept the A6 for two weeks and could not determine the cause of a recuring "check engine light" When in frustration I finaly took the car to the Audi dealer they solved the problem in 45 minutes and had found that Overseas had used less desirable aftermarket parts ona prvious repair that had to be redone.
Apr 13, 2007
They diagnosed and fixed an issue on the 1st try. BMW of Dallas had gotten it wrong twice.
Sep 10, 2010
I took my 2001 Infiniti I30 in for a check engine light, squealing belt fans from A/C on a cold start, and a knocking from the front passenger suspension. Diagnostic fee was $85 (cheaper than I've paid at the big chain stores). Dropped the car off at 8am. Diagnostics were finished by 11, and I was called with the news. In addition to the phone call, Tony also emailed me a print out of the report with detailed notes and prices for parts and labor regarding all the issues. The check engine light was on due to either a bad 02 sensor or the catalytic converter, but we wouldn't know for certain until we replaced the O2 sensor and the car's diag computer could cycle again (about a 100 miles). Unfortunately, I neglected to mention the main symptom of my problems when I dropped it off. I had taken the car to Autozone and asked them to check their diag machine to tell me what the check engine light was for. One of the possibilities was the O2 sensor so I figured that when I put the hammer down and the engine had trouble revving past 4k, that the O2 sensor would do the trick (I don't know much about engines). When I drove the car home, I floored it to see if the issue had gone. It hadn't. I called Tony as soon as I got home, and he spent the next 30 minutes explaining to me how the car's catalytic converts worked, why they can't just be flushed out, etc. When I told him that the cost of new catalytic converters was too much for this old beast of a car and I would be getting a new-used one, he gave me resources and suggestions, asked what I was interested in, informed me about the differences between RWD and FWD cars, and I didn't feel rushed or stupid through any of it. I HIGHLY recommend this shop!

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