Jays Automotive II & Jays Automotive

  • 4.8 of 5 stars
6 reviews

7383 Alameda Ave, El Paso, TX 79915, us

(915) 594-0439 x915

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jun 07, 1998
I do alot of driving and am always looking for somewhere to get the maintenance services I need at a good price, not cheap, but reasonable. They have got an excellent program that I want to tell you about. It is their "Preferred Customer Program", I paid them $119.95 up front and for the next 5 years I get my oil and filter changed including the chassis lube plus a multi-point inspection at no charge. I figure I am saving at least $270.00 over the five year period and it is all for something I would have had to do anyway. You owe it to yourself to check these guys out!!
Oct 04, 2006
My insurance company had rewarded my full coverage policy by providing me with the worst possible used parts they could find. I visited Jay's Automotive II because they were highly recommended here on this website-I was not disappointed. After explaining my problem to Johnny and his mechanic, they raised the vehicle up and inspected the work done by the dealership. I was taken to the garage and shown the flood damaged axel, leaking differential case, broken shock absorber and rusted brake calipers with two different sets of pads. I was able to take a few Polaroid's of the dealerships work and Johnny provided me with a written description of the defects found. While the battle to have my Jeep correctly repaired continues, the work done for me by this garage has helped me to really make a strong case. I appreciate the time they took to explain to me the defects, and their honesty. I would and have been recommending this garage to everyone I know.
Oct 04, 2006
I returned to Jay's Automotive to have a BMW inspected before I purchased it from a used car lot. I had of course done my homework and took a carfax report with me, which noted a driver-side rear impact with another vehicle. From the start Johnny was straight forward about not performing much work on BMWs, he was however happy to help out as much as possible. They ensured that the vehicle would pass state inspection, tested the emissions, and raised the SUV to inspect the frame. The mechanic reported that while the vehicle was in a collision, there was no damage to the frame, differential, axle etc. Johnny again provided me with a written description of the defects found: dirty brake fluid, burnt out brake lights, burnt out reverse lights. I was able to take this description back to the dealership and have repairs made before it left the lot. I also felt confident that the collision in the vehicle's past would not come back to haunt me. Again, I would and have been recommending this garage to everyone I know. You will not be disappointed.
Dec 18, 2009
These guys are great mechanics and people that will take great care of you and your car. Need anything auto in El Paso - go here, if they can't fix it they know who can and will take you to them. But they can probably fix it. Five out of Five all around.
Dec 03, 2010
Seriously....these guys are good! They always take time to explain things before and after the repair. I highly recommend them to anyone looking for a mechanic they can trust. website: www.jaysautomotiveservice.com
Jan 05, 2012
  • unclemik9
Honest. excellent communications. reasonable rates. I will use them again.i am new to town and nobody had a mechanic recommendation. now i do.

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