J FUENTES AUTO Service

  • 5.0 of 5 stars
2 reviews

11360 Lochwood Blvd, Dallas, TX 75218, us

(214) 506-3884

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
May 28, 2008
This shop is a jewel. Repairs costs are very reasonable, usually 40-75% less than the dealer estimates; they are extremely competent; they get right to work on your car and fix it in the minimum of time (vs. the dealer who may want you to leave your car for the day or overnight); they operate a tow truck. They are Hispanic and their English skills are lacking, but they are more than willing to try to explain everything and let you go into the shop to illustrate the problem. These guys are absolutely great and very honest. I highly recommend them.
Jun 14, 2011
They have always taken care of our cars in a professional manner. They even kept an old Buick jalopy going at a very reasonable price for repairs until we could afford to replace it. Now we take our Mitsubishi and Nissan to have repairs done. The latest experience was with my air-conditioning on my Frontier. They repaired the master hose which had a leak for under $300 which includes the diagnostic leak test. The repair was done within the day. Previously, I've had to leave my truck for repair during the day, and they've loaned me another truck so I could haul wood home from the Home Depot. Another time I took my truck because the tailgate lock was sticking. At first they thought they would have to replace the lock assembly, but then they called to tell me that they were able to apply enough grease and strength to it and got the mechanism to work again. I have not had a problem with it since. They saved me 75 bucks and didn't charge for getting the mechanism unstuck! They're truly an amazing shop.

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