Volvo Independent Repair

  • 4.6 of 5 stars
2 reviews

13654 Floyd Cir, Dallas, TX 75243, us

(972) 644-4714

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jul 02, 2009
I had taken the car to the dealer for a diagnosis to repair noises & shakes that happened when the car got up to 50+ mph. Their total estimate was for about $4500 of work. I took the car to Dallas Elect Auto Center, and the diagnosis was about $950 of work. The dealer's estimate had lots of work that apparently was not truly the cause of the problem. Even the work that was the same on both estimates was cheaper at Dallas Elect Auto Center. I now have my Volvo mechanic!!
Aug 26, 2005
The owner and chief mechanic, Mark Broberg, services Volvos only and looks out for the customer's interests. He is the reason we buy Volvos (3 so far). He and his staff provide clear estimates and explanations of proposed work, which is always guaranteed. The service is crisp and customer-focused. Recently, I had front end alignment for my Volvo checked at a national tire shop, which recommended replacement of numerous front end parts before alignment could be performed...took the car to Dallas Elect for 2nd opinion, which concluded existing parts were working fine. Mark phoned the other shop, chewed out the manager for advising unnecessary repair work and arranged for the tire shop to perform the alignment for a reduced cost and guarantee it for my car's life. Who else would do such a thing?

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