Southwest Auto

  • 4.9 of 5 stars
5 reviews

11525 Goodnight Ln, Dallas, TX 75229, us

(972) 488-2525

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Aug 18, 2005
If you own a Volvo in the Dallas area, DO NOT take it to the dealer to be serviced. I wish I had found this place sooner. Southwest Auto diagnosed an odd cold start, rough idle problem in half an hour that the dealership couldn't find after two visits. Scheduled maintainance costs are way below dealership prices. They are very honest and take the time to explain the work they are performing on your car, and most importantly, they treat you like they want you as a customer.
Jul 31, 2008
If you are not going to these guys to fix your car you should be. Saab, Volvo and a couple other imports. They are forthwright with you and treat you with respect. Always use them.
Nov 17, 2009
My wife drives an '89 240 which she purchased new. These people really know Volvo. They will find scrap parts, sometimes off wrecks they part-out themselves. Promptly corrected a minor error on our last service and no-charged it besides. They get full service rates, and deliver same.
Feb 22, 2010
Ben Moreno, service, and Rodney Skelton, parts, are great. They were able to revive an old '91 Volvo 245 station wagon I had purchased. They assessed the needed repairs, gave me an estimate and stuck to it. I thought I need shocks but I was told I did not. They were able to repair the transmission overdrive without replacing the solenoid saving me about $400. dollars. They sold me used parts (hubcaps and mirror) for a very resonable price. They advised me about future problems on this car and I value that. I will return to Southwest Auto for any future repairs.
Feb 23, 2010

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