Lord of the Rings

  • 4.8 of 5 stars
18 reviews

13700 Gamma Rd, Dallas, TX 75244, us

(972) 387-5788

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.9/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Apr 27, 1997
We have been VW owners almost exclusively for 28+ years; Bob has beenour mechanic for the last 14 years. He provides good-quality, reasonable service at fair prices, as well as selling many factory and after-market parts at well below dealer prices. Bob also maintains a bulletin board for customers to list cars/parts for sale, and cars/parts wanted to buy. Bob does a good job of evaluating the repair, and will tell thecustomer when the repair will cost more than the car will be worth after the repair -- and he doesn't even sell cars! Bob has other well-trained mechanics on his staff, often with recent dealer/factory training (Bob got his start in VW's at a dealership back in the 60's -- and learned what a rip-off some dealer repair facilities can be for the customer!!). The shop is located just off Midway north of LBJ Freeway in north Dallas, in an area surrounded by small office bouidings -- it doesn't even look like a car repair facility from the street!! Lord of the Rings is open 8 a.m. to 6 p.m. Monday-Saturday.
Jul 11, 1997
I took my VWs there when I lived in Dallas. Best place for VW-Audi repairs. (I no longer have VWs nor live in Dallas but I believe he's still in business.)
Nov 07, 2011
Feb 10, 2003
Robert Mullen is a great mechanic, he works strictly on Audi/VW and he literally knows them inside out. 99% of the time he knows exactly what's wrong with my baby only from what I describe to him over the phone! I've been taking my '86 Golf GTI to his place since 1994 with great results and I fully trust him. His, is a family opperation and customer service is priority one. Be prepared to pay more than at a generic shop like Pepboys or Firestone, but he is much more reasonable that a dealership. Personally I would much rather pay a premium, but be 100% certain that it gets fixed right the first time, by people that eat, drink and sleep Audi/VW's.
Nov 07, 2011
May 19, 2004
After a couple of expensive attempts by the dealer, I decided to give Bob a shot. He nailed it on the head first try. He takes lots of time to talk to you about your problems and your repairs and makes sure you are comfortable with them.
Nov 06, 2004
Diagnosed the problem right away. Had a couple of other shops look at it and diagnose it incorrectly. Quality work. Gladly offers to give you the parts that failed so you know. A much better experience than the VW Dealers I have been to.
Feb 10, 2006
Bob at LOTR is the single most knowledgable person in the area of Audi and Volkswagon that I have delt with. I met him when I owned a 1984 Audi 4000s. By the simple mention of the vehicle, Bob knew it like he was looking at it. He offered service above and beyond the call of duty, sometimes at little or no charge. His parts availability is second only to the dealership. Whether you are looking for a mechinic, or are a DIYer looking for a reliable source for Audi and Volkswagon parts, Lord Of The Rings is your best friend in the market.
Apr 18, 2006
A great shop! I have had routine maintenence done on my VW Passat a few times and they are always friendly and do excellent work! It sometimes takes a little longer than the estimate they give me but I can deal with that. It isnt cheap but less expensive than the dealer. They are always willing to give you information and talk with you about your concerns or car problems. Even if you live on the other side of the area it's worth the trip!
Apr 20, 2007
These guys are unbelievable. Dealer estimate to replace heater coil and air bag harness; $1,000.00 and $1,700.00 respectively. These guys preferred to try: reprogram air bag system & replace thermostat(dealer had said that wasn't the problem). Both worked! Total: $357.00. I'll never take my Pasat '02 wagon anywhere else!

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