Brake-O

  • 4.9 of 5 stars
2 reviews

2016 Keller Springs Rd, #200, Carrollton, TX 75006, us

(972) 242-6200

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 07, 2010
Jerry and Brian go above and beyond what one would expect from a repair facility. My husband found this shop after we moved to the area 5 years ago. They have always been honest and professional and done exactly what they said they would do at the price quoted. After the recent death of my husband, my AC condensor went out (in July Texas heat!). Not knowing what my finances were going to be, I asked if they would just charge the system with coolant until I could work things out to pay a >$600 repair bill. When I returned to pick up my car, these guys told me they were going to replace the condensor and I could pay it as I was able to. I have NEVER had an experience in this industry where a shop was willing to take this chance on a customer and it was appreciated more than they can ever know. Fortunately, I was able to pay for the repair the first week, but just knowing they were willing to take this step is not something you hear of these days. They always perform all our repair issues with a smile, accurately and only once have we had to return with a problem. That problem turned out to be a defective part and they immediately replaced it with no questions asked. I would have no qualms in recommending Josey Ranch Brake-O and Car Repair to anyone needing a good, honest mechanic to entrust their vehicle.
Nov 04, 2010
After getting taken advantage of by a large national chain, I finally found a shop I can trust. A friend told me that at Brake-O they do more than brakes and I should give them a try. I was very impressed with their service. I have been taking my family's cars to Brian and Jerry for a couple of years now and feel like they have always treated me fair.

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