American Imports Inc

  • 3.6 of 5 stars
2 reviews

5202 Rittiman Rd # 100, Boerne, TX 78218, us

(210) 662-6002

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.5/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Jul 03, 2003
I have three different makes ofmcars and the y seem comfortable working on all. They have never said that I will have to go the dealer. They have occassional discount promotians which they have always honored without a "bait and switch" routine. All repairs have been right the first time, finished on time and the pre-repair discussion has been frank, honest and they have never recommended extra work after the original estimate. They are AAA recommended and their technicians are certified.
Aug 08, 2008
I've patronized this shop for many years and been well satisfied. Recently, however, they seem to be going down hill and when I talk with the "service advisor" I feel like I'm talking with a used car salesman. The turnover in staff the past few years has not been a good thing. They apparently double-schedule their mechanics and work is seldom completed when promised, with no notification of delays.

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