German Auto Center

  • 4.0 of 5 stars
2 reviews

8215 Research Blvd, Austin, TX 78758, us

(512) 452-6437

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.5/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 22, 2004
Cory, the service manager, is always courteous and knowledgeable. Their quotes are among the most reasonable and accurate. The turn around time is amazing. They will only suggest other services if necessary and are never pushy. In other words, they aren't working on a quota like some chains.
Dec 07, 2004
Shop spent three days to diagnose a bad O2 sensor and A/C problem. Took me about 30 minutes online to diagnose the problem and explain it to them for them to repair. Fixed A/C problem myself. Had to give them a second chance to be fair. Took the car in with a replace brake pads indicator, they looked at the pads and told me that the pads were okay, didn't bother to determine why the indicator was on. I was told that it was probably caused by "something broken in the sensor system". Service manager, I use the term loosely, was never aware of the status of car repair and had to place me on hold for up to 15 minutes while he went to find out what the problem was. Not very impressed with their lack of service. Owner seems to be a very nice guy and it's a shame he has such poor service representation.

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