James Ferguson Automotive

  • 4.1 of 5 stars
7 reviews

3701 N Hills Dr, Austin, TX 78731, us

(512) 345-1388

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
3.6/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Aug 29, 2005
I wish I had a mechanic like these guys now that I've moved away from Austin. No-nonsense and honest. That's it. I really miss this place.
Jul 08, 2003
Are respectful, knowledgeable, honest, concerned, no- nonsense. On shuttle and bus routes. Prices are fair. The shop itself may not look that impressive, but don't judge it by its appearance. I always go here!
Jun 30, 2005
They're a little spendy when it comes to the price of labor, but for the confidence that I have in them I don't mind paying a little more. Sometimes when I go in with my fiancee they just talk to him and not to me, but when I'm there by myself they're always curtious. They take the time to show you what's wrong, give you options, and find the best price on parts.
Jul 11, 2005
These guys are honest. They refuse to fix things that are not broken, like my wife's brakes. They are always on time. They are family run. As far as I can see they work on anything and do almost any kind of work except collision. They've got their own AAA tow truck. AAA certified. I'm praying they never change.
Mar 07, 2006
My wife has used them several times. Always honest, always fixed the problem.
Nov 07, 2011
May 09, 2011
  • N/A
We always take our cars there.

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