Eisenbergs Garage

  • 3.5 of 5 stars
3 reviews

1700 Fortview Rd, Austin, TX 78703, us

(512) 448-2221

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
2.7/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
2.7/5
They take the time to explain the problems and necessary repairs
3.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
2.7/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 12, 2000
I initially took my car to Frank Eisenberg's garage on the recommendation of a friend a few years ago. I was relatively happy with my first few visits, which were relatively minor repairs. The work was done quickly and the price was very reasonable. Then I took the car in for a 100K routine maintenance work up. The result was a disaster. Not only did they perform over $1000 of work, some of which I now realize was unnecessary, but afterwards, the car had numerous new problems. The worst of these was a very bad squeeling noise. I took the car back twice to have them fix the new problems, but to no avail. After about a month of the squeeling noise, the car broke down entirely, and I took it to another mechanic. We discovered the source of the squeeling noise -- when Eisenberg's garage had installed the timing belt, they had done it incorrectly, which not only ruined the new timing belt, but also part of the assembly that couples it to the engine. I now know several others who have had similar bad experiences -- i.e. problems created after having their cars worked on at this garage that were not solved even after multiple return trips. Although the prices at this garage are still pretty reasonable, I don't think it's at all worth it. Find a better mechanic. I now go to Cy's auto world on the north end. I've found his work to be more expensive, but I am much more confident that the work will be done right; and he also stands behind his work.
Jul 19, 2000
Been taking my car there for years. And it seems I could never leave without paying $300. The problems were fixed (though sometimes only after the second visit). This last time, I just took my car there to get new tires. Again, the bill was close to $300. Seemed like a lot, so I did some checking. It appears I was charged twice as much for each tire as I should have been. $100 extra total. I don't know about the other repairs I've had done there, but this time it appears I've been overcharged 50%. I would not recommend Frank Eisenberg's Garage. I now question his honesty, if not his competency.
Dec 02, 2003
I started taking my car to Frank Eisenberg 9 years ago when two other expensive mechanics couldn't figure out what was wrong with it. Frank guaranteed his work and only charged me $58! Consequently, I now have a Cadillac with 170,000 miles on it, which is unheard of! He also works on my mid-life-crisis car and keeps it in good shape. Frank and his workers are especially sensitive to the vulnerablility of most women customers with broken cars. Many of my male and female friends now trade with Frank Eisenberg's garage.

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