Tuneup Masters

  • 3.9 of 5 stars
2 reviews

1739 E Oltorf St, Austin, TX 78741, us

(512) 443-5343

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
4.0/5
Their repair price is reasonable
2.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 22, 2000
I've been lucky to find this place. The guy in charge (Mr. Chavez) always tells you up front what he thinks it must be done to correct any problem and prioritizes on the repairs (tells you which one you must or should do first). Of course, you are given the option to choose. When it comes to parts, they have a supplier but you can always bring your own. But they're honest. If they can't fix it, they will tell you where else you could or to go directly to the dealer. When I was looking for a used car (this has happened twice), I went there without asking them if they could do an inspection; and they helped me. They told me what was wrong and/or fine with the car and gave me their professional as well as their personal opinion whether the price was OK for that particular car. And in case there is an emergency, they would stay after closing time to help you whenever they can.
Jul 10, 2011
The original quote was $350 to $400. The final cost paid was $864. I will never ever darken their doorway again. Also, if you do not have a proficiency in Spanish, you will experience difficulty in communication.

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