Cy's Car World II

  • 4.2 of 5 stars
19 reviews

11116 N Lamar Blvd, Austin, TX 78753, us

(512) 837-1818

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.2/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
3.9/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Jun 17, 2009
Cy is fantastic. I couldn't believe how cheap a timing belt replacement was. Cy was super nice and helped me take care of my car in the middle of the night when I dropped it off. The timing belt has slipped a few teeth, so it took them a long while to diagnose the problem, but I wasn't charged a dime for diagnostic time. Apparently a few bolts were rusted and broke in the repair and I wasn't charged extra for all the extra time they spent on my car. Very honest. I've been to Ian's (Grand Imports) and Cy's. They are both excellent. Ian is a little more focused on customer service and Cy is unbeatable on price.
Jun 03, 1999
My father told me about Cy. When I went to him for the first time all I knew was that he was "reasonably priced". Over the years he has kept my 1984 Nissan humming, and sometimes found innovative and cheap ways of keeping it going. I recently, after many years of Cy's advice to do so, given up the Nissan. He almost passed out when I dropped off the newer car for a little standard maintenance. He knows his customers, knows the best place to go for all those little things he doesn't do, and can get you going on the cheap if it is absolutely necessary. Sometimes not as quick as I'd like, and way, way, way up north, but he's worth it.
Nov 07, 2011
  • N/A
Jan 04, 2002
I took my pickup in to correct a valve cover gasket that was leaking oil. During the ride back to my office, the young mechanic told me he'd worked for Cy's for 18 months, liked the place, loved the work, but wished he was making more money; said mechanics' wages in Austin had gone down during the recession from $20/hr to $12-14. When I picked up the truck, the charges were $22 for an oil change, $21 for the valve cover gasket, and $60/hr for labor, coming to a total of $103. Cy said dealerships here charge $80/hr labor, so I was getting quite a discount. Don't know yet if that's true or not, but intend to find out. By the way, the address is 825 Kramer, Austin, TX 78753, conveniently located just west of Lamar Blvd.
Nov 07, 2011
Apr 17, 2006
I took my 1996 Mazda MX-6 to Cy's after reading the recommendations on this site. He diagnosed the problem right away--just from my explanation of it--and fixed it that day. He had a garage full of cars and said he worked usually until about 10pm because "those cars need to get fixed." This guy loves what he does, and he's extremely competent. Not too mention his prices: he replaced my two front axles for $350!! Lifetime parts warranty and one year labor warranty included. He's my new Austin mechanic!
Jun 06, 2006
Cy was great, he knew exectly what needed to be done and did it for a LOT less than the acura dealer in town. I would reccomend him to anyone. Very nice guy and very good at his job. He even saved all the parts he replaced to show me they we bad. I will be taking my car here as long as I live in austin.
Nov 07, 2011
Nov 07, 2011
Mar 02, 2009
We had a brake job and new brakes put in by a Firestone a year and a half ago which within a month started squeaking. A month ago we had to replace our tires and afterwards we noticed the break pedal vibrated a bit when we were breaking. So we took our car into the Honda dealership and they said the rotors were getting rusty and needed replacing, and further, that our struts needed replacing. We then saw the good reviews for Cy's Car World on the Car Talk webpage and visited him. He was very kind and immediately knew the rotors were the problem when we told him our symptoms. When he looked at the car, he replaced the rotors as well as the front brake pads for fifty dollars less that what the dealership would have charged us just for the rotors. Further, he gave us a lifetime warranty on all the replaced parts, showed us the rusty/damaged parts he removed, and demonstrated to us that the struts definitely didn't need to be replaced--and he did this all in a few hours. My wife was the one who Cy dealt with regarding these repairs, and he treated her like anyone else, clearly and rationally explaining everything. It's been a month now after those repairs and the car feels like it's brand new--no residual squeaking or anything like that. I would highly recommend Cy, the most able and honest mechanic I've ever met.

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