Casis Village Shell

  • 4.8 of 5 stars
4 reviews

2701 Exposition Blvd, Austin, TX 78703, us

(512) 478-1905

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Feb 25, 1999
I took my car first to Chris, but he couldn't find the problem, so I took it to the local Chevrolet dealer, who charged me $40 to tell me they couldn't find anything wrong, then to Aamco and Precision Tuning, who didn't charge much but couldn't find the problem, then back to the dealer, who, after warning me that it might not work, did $450 worth of experimenting. It didn't work. Then back to Chris, who tried something else. He charged a couple of hundred, but it didn't work again. I took it back to him, and he figured out the problem and fixed it for no charge. The problem, by the way, was in the knock sensor, whatever that is.
Jul 19, 2000
They fixed my car once (Olds) and my wife's (Toyota) several times. They meet her expectations, which are very high.
Nov 14, 2002
These guys are always just awesome. I stupidly took my Eclipse to Midas for a brake job. Of course Midas said that they required all new parts - rotors, calipers, pads, you name it. I declined that service and took it to Casis. "Nah, you don't need all that. We can turn the rotors and put new pads on and you're good to go." Saved a couple hundred dollars on that one. The computer got fried another time. I took it to them and they said they didn't have the diagnostic equipment that the dealer had and suggested I go there. Paid a fee for the diagnosis at the dealer and they quoted me a price over $1000. Drove the car back to Casis and they found a used or reconditioned part and saved me about $500. Today I took my 1998 Chevy pickup to them. I had a squeeling sound coming from in the direction of the serpentine belt and water pump. I had been told by someone else that the belt was in good shape but that the water pump was going out. Told Scott at Casis that I thought I needed a new water pump. Most garages would have taken that as carte blanche to do a more expensive repair. Not Casis. Scott called and said the belt replacement was all I needed. Now the truck runs quiet and smoothly. These are the most honest and competent guys you'll ever come across. Go to them and tell them Dave with the red Eclipse and blue pickup recommended them. You'll be glad you did. My only caveat is that they are in such demand that you might need to leave the vehicle with them for a few days.
Jun 02, 2008
I have always had good experiences at Casis. And believe me, I've owned some doozies. I now live in another city and still take my cars to Casis.I would only consider using someone else if I can find a decent replacement. I think that's a long-shot.

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