Leonard's Garage & Muffler Center

  • 5.0 of 5 stars
2 reviews

4401 S 1st St, Austin, TX 78745, us

(512) 445-2892

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 09, 2007
I found out about Leonard's by dumb luck. I really appreciate that they take the time to tell me why something needs to be fixed and call and give me updates about my repairs. What I think makes them stand out is that they don't try to sell needless repairs. On several occasions I have had them check out other things (in addition to the main reason I had my vehicle in the shop) and on each occasion they have told me that what was going on with my secondary question and told me what to watch out for (instead of selling me a repair that I didn't need). The last time I was in there I told them that I plan on driving my vehicle for many, many years and that they will probably have to be the one to tell me when it's time to get a new vehicle. I trust them that much.
Oct 16, 1998
I have taken my car to many different shops in the past. Pat Grove is very knowlegable in all aspects of every car. He has diagnosed many problems with many cars of mine and my friends. He has even solved problems that dealers are unable to resolve. He is very fair and always goes beyond the call of duty to help customers. His knowledge of cars is unbelieveable. His honesty and integrity speak for itself. He cares about his customers very much. It is a shame alot of people feel that mechanics are rip offs, it is too bad that they have never dealt with Pat Grove on an individual basis, He is not recognized that way because it is the Company that he works for that is recognized not him as an individual. He is my mechanic and I will follow him where ever he goes. I would vote him mechanic of the century, if possible. Mechanics like Pat Grove are a hard to find!!!

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