East Main Svc Center

  • 4.7 of 5 stars
3 reviews

702 E Main St, Morristown, TN 37814, us

(423) 581-4196

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Hours
 
Specialties
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jul 12, 2000
I have done business with Virgil Webb. the owner of East Main for more than 20 years. A good christian man, he helped me over a couple of maintenance crises when I was a poor student. I always told any girlfriends or other female aquaintences to take their cars to him. Virgil never "saw anyone coming", no matter what their gender. His shop is surrounded by vehicles awaiting repair. They close earlier these days -- Virgil realized that he can't fix em all today. He works on my 98 4Runner as well as my wife's 94 Probe - at about one half to two thirds the cost of quotes I have received. He used to be a Texaco- affiliated "service station". They worked on a lot of cars and sold some gas. In the mid-90's, Texaco came around and said that Virgil had to build a covered area for all of his pumps and maybe start selling convenience gee-gaws and such. He told them that he worked on lots of cars and sold a little gas, so they could just keep their gas.
Nov 07, 2011
May 09, 2012
  • NCmtnborn
They replaced the contacts on my alternator. I'm sure most shops would have replaced the whole thing at a higher cost. They definitely saved me some money. They're kind of old fashioned but I like that.

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