Exclusive Auto & Fleet Repair

  • 3.5 of 5 stars
5 reviews

1111 Jo Johnston Ave, Metropolitan Government, TN 37203, us

(615) 726-1917

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
3.6/5
They are competent
3.4/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.2/5
They respond well when they screw something up
3.2/5
They take the time to explain the problems and necessary repairs
3.3/5
They treat male and female customers in the same manner
3.8/5
They are always honest
3.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.3/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 02, 2004
If Ken tells you that you need something, you need it. I have sent a friend there for front brakes and Ken told my friend that he didn't need brakes and to get out of there. Didn't cost him a thing! Ken is the reason that I am still living in Nashville. Good mechanics are hard to find.
Nov 07, 2011
Nov 07, 2011
Apr 17, 2006
Ken took care of my wife while she was in Nashville on Business. He put me as ease about the situation and that is extremely valuable. ,......sending him a 5 pak of Yoo Hoo. Call this guy if need a mechanic in Nashville.
Jan 21, 2009
Ken is serious about the Yoo-hoo! I owe him one for fixing a noise my brakes were making by replacing the brake pads. He also recommended a few other repairs, but was not pushy, and even said, "overall, things look good!" How often do you hear a mechanic say that?? I feel like most mechanics are always trying to sell me something or push something on me that I'm not sure I need. Ken was incredibly friendly, put my husband and I at ease, and even offered us a discount based on my husband's place of employment. Service was prompt, and when I called back today with another question, they were eager to explain everything to me. Great experience- we will be back!

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