Lynn Auto Repair

  • 4.4 of 5 stars
5 reviews

21 Holiday Dr, Jackson, TN 38305, us

(731) 664-5782

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 20, 2004
I am very impressed by the way Mr. Daniel Lynn explains the problem and the different options for fixing it, including "keep driving it til it breaks." He has about 3 mechanics in his shop and does not wish to get any bigger because that would interfere with the personal attention he gives to every customer. Susan, the receptionist/gopher/everything else girl, is a hoot. Just try to get her to shut up.
Sep 27, 2004
I was extremely satisfied with Lynn Auto. I had a problem that I thought would involve buying expensive replacement parts, but they took the time to check other possible problems, and found a much less expensive solution.
Jan 23, 2007
Yes, susan is a hoot. They are very good at explaining options. I have had some repairs come in under the estimate.
Dec 15, 2007
My husband's thunderbird had a part on it that broke and would cost a lot of money to repair. The car's warrenty had expired, but Daniel made some calls and found out that that particular part had its own warrenty and we won't have to pay a dime if we took it to a Ford dealership. He was honest with us from the very beginning. We have been taking our cars there for years and wouldn't go anywhere else for repairs.
May 18, 2011
Based on reviews here, we decided to try Lynn's hoping to find an honest shop that we would use regularly in the future. The problem with the vehicle was not obvious (some sort of battery/electrical issue that had caused the car to die a few times). We were told that if they could not reproduce the problem that we would not be charged the $70 fee for diagnosis - not sure if that's standard or not, but it's what we were told. We were told they could inspect it on a Tuesday, but when we called shortly before they closed, they had not yet looked at it - not terrible, sometimes places get behind. However, we were then told that we would be called the next morning, which we were not. So, after waiting nearly another day to get word, we're told they can't find anything wrong with it. However, when we picked the car up, they attempted to charge not only the $70 but another $15 for cleaning battery cables and the throttle valve, which the technician told us was part of his diagnostic attempts. So, we were being charged when they had told us we would not be, and being charged extra for work that was not authorized. I won't say that this is a terrible shop, but I do not appreciate the way we were treated.

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