Rockos Used Tires LLC

  • 2.2 of 5 stars
1 reviews

533 Hazle Street, Wilkes-Barre, PA 18702, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
2.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
2.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 15, 2012
  • katsrevenge
We bought a set of tires off these guys right before Christmas. One of these tires developed a leak from the sidewall within the week. It was a little bit longer then that before we could get down there to have them replace it between work and it taking 2 hours to get your tires done. Between the time the tire started to leak and it failing utterly we were putting air in it daily. It finally failed to the point the side wall split and you could hear the air hiss out. The emergency Fix A Flat in the trunk was also used one night. Not that that really helped at all. We called before we came down, guy said he'd fix it, no problem. Turned out 'fixing it' was waiting till they had the tire on the car and then them telling us that we would be paying them to replace the dry rotted tire they had put on our car. Granted, used tires are used and you don't get as much time from them. However, I have bought used from other places for years and have never had one that looked that bad when it was put on. I have never had one fail that fast. And, I have NEVER had a shop expect me to pay for them to fix such a simple screw up. And I picked 'biased customer' because I'm never going back again. There are a dozen other used tire places in the valley.

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