D & R Auto Service, Inc.

  • 5.0 of 5 stars
1 reviews

3715 Derry St, Swatara, PA 17111, us

(717) 564-5110

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 03, 2004
D & R installed a used part (can't remember what). Several months later that part clunked out but with very little mileage. The used parts dealer refused to replace the part. D & R found another one for me and installed it without charging for labor. On another occasion I took my minivan to them to check out a squeak that I declared was coming from the suspension. They spent at least 30 minutes checking it out, driving it, and looking at in on the lift until they were satisfied that the car was safe and the squeak was actually coming from the seat. They said not to tell others what my bill was but I can tell you that I left happy and with the assurance that my van was safe. When there's a repair needed they always tell me my options. I couldn't be happier or trust them more.

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