National Tire and Battery

  • 1.3 of 5 stars
1 reviews

3215 N 5th Street Hwy, Reading, PA 19601, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Mar 14, 2012
  • bexter
I went to NTB for an oil change. Came back after an hour and they had not changed the oil. Instead, they had worked up an estimate for $600 worth of work that I needed on a 6 year old car that had been dealer serviced for the first 5 years. When I said that I just wanted to have the oil changed they insisted that it would not be safe to let me leave unless they flushed out the brake fluid. I waited in the waiting room for over an hour. When I went to pay I was given a gift certificate for a free oil change because the cashier was afraid I had overheard what the mechanics were saying and was offended by the profanity. Profanity does not offend me, but the gift certificate was 2 years expired. A few days later my brakes failed and my car was totaled in an accident. It might have been a coincidence.

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