Ultimate Tire & Automotive Centers Inc

  • 4.9 of 5 stars
2 reviews

346 W Walnut St, North Wales, PA 19454, us

(215) 699-8473

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
May 10, 2012
  • N/A
Feb 13, 1999
Harry usually can diagnose and solve our car problems right off. When he can't diagnose the problem (which isn't often), or if he lacks the specialized equipement (OEM computer) to do the job, he knows enough to send us (reluctantly, and with reason reluctantly) to the dealer. Here is an example (of an ongoing car problem): We have a 1997 Ford Windstar van (automatic) bought used from an Enerprising auto rental agency, with ~40K miles on it. It has developed a surging problem: Independent of the temperature, weather, how long the car has been running, fuel level, phase of the moon, whether stopped at a traffic light or travelling the turnpike at 65mph, the van surges forward. The periodicity is from about 3 to 8 seconds. It seems to depend slightly on engine temperature; more rapid when cold. Harry's conclusion was that it was an electrical problem; either one of the sensors had gone bad or the chip controlling fuel feed. i.e. a flaw that every few seconds makes the car think it is running lean and calls for more fuel. He sent us to the local Ford dealer with the diagnostic equipment (to test the sensor and controller chip). We told the dealer everything we had told Harry. Sixty-five dollars later, they had confimed we had a surging problem. They had no idea what was wrong though, the van passed the diagnostic tests and the sensors were "OK". Their recommendation was a $90 oil/filter change, to be followed by a $400+ trial and error parts replacement. We graciously declined their offer. Harry didn't believe their recommendations, but he did the oil/filter/air filter change for about 1/3 the dealer price. It didn't have any effect. We are now waiting for the problem to get worse (or go away), so that the broken part becomes obvious.

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