Otto's Car Repair

  • 3.3 of 5 stars
2 reviews

15 Old State Rd, Media, PA 19064, us

(610) 565-2825

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Dec 11, 2010
Kevin and his crew do all my regular post-warranty maintenance on three cars: a 2002 VW Passat, a 2006 Prius, and a 2001 BMW Z-3. They handle most everything, but will always tell me when a job is too big or too specialized. I can always count on them for an honest evaluation of what's needed and how to handle it most cost-effectively. A good, solid, dependable all-around shop.
Jun 27, 2011
I am a fairly young professional woman in need of my car every day. The employed mechanics at this shop seem to be very competent and are always courteous, and this survey does not relate to them. The owner "OTTO" is the problem! I dreaded ever having to deal with him; I don't think he knows what he's talking about, but he sure does talk a lot! You can't get away from him, and when you do, you still don't know what is wrong with the car or how much it is going to cost.

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