John's Automotive Service

  • 5.0 of 5 stars
4 reviews

2618 Lititz Pike, Lancaster, PA 17601, us

(717) 569-6264

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 09, 2007
I will not take my car to any shop if Mark Arocha does not do the work. He is good, he does not give me the run around. A1 shop and we love that!
Dec 31, 2002
NEVER A PROBLEM
Aug 14, 2003
Car broke down while on vacation. These guys were the first gas station with a garage that we passed as the car was overheating. Gas station employees tried to analyze problem and to cool down the radiator until Mark the Mechanic got back from somewhere. When he did, he diagnosed the problem (coolant fan), and then proceeded to stay TWO HOURS past their closing time as he finished the cars in the bay before us, and then fixed us up! This included sending a partner out for the part at a nearby Pep Boys; even this parts-run commenced after their closing time. These people could have said, "Hey, get a cab back to your bed&breakfast, come back tomorrow, and we'll see what we can do". Instead, they totally saved our vacation right on the spot. In addition, all at this service station were nice to our rambunctious kids. Highest recommendation possible, based on one encounter.
Oct 08, 2005
They get me in and out and I like that - done right and on time.

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